PRIVACY POLICY

Effective Date: April 22, 2025

Welcome to Totally Hue (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit or make a purchase from totallyhue.com (the “Site”).

1. Information We Collect

We collect several types of information when you use our Site, including:

a. Personal Information

When you place an order, create an account, or contact us, we may collect:

• Full name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed via secure third-party providers)

b. Automatically Collected Information

When you visit the Site, we may automatically collect:

• Your IP address

• Browser type and device

• Pages viewed and referring site

• Time and date of your visit

• Shopping and browsing behavior

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Manage your customer account

• Communicate with you about your orders, returns, or support inquiries

• Send promotional emails or updates (with your consent)

• Improve our website, services, and customer experience

• Detect and prevent fraud or misuse of our platform

• Comply with legal obligations

3. Sharing Your Information

We may share your information with:

• Payment processors (e.g., Stripe, PayPal)

• Shipping providers (e.g., USPS, UPS, FedEx)

• Marketing platforms (e.g., Mailchimp, Meta Ads, Google Ads — if applicable)

• Service providers for analytics, customer support, and hosting

• Legal authorities, if required by law

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in

• Remember your cart and preferences

• Analyze website traffic and performance

• Personalize marketing content

You can manage cookie settings in your browser or opt out of certain tracking through cookie consent banners, where applicable.

5. User Accounts

If you create an account on our Site, we store your account information securely. You are responsible for keeping your login credentials confidential. You may delete your account at any time by contacting us.

6. Data Security

We implement reasonable security measures including encryption, firewalls, and secure payment gateways. However, no system is entirely immune from breaches.

7. Your Rights

Depending on your location, you may have rights including:

• Access to your personal data

• Correction or deletion of your information

• Objection to or restriction of data processing

• Withdrawal of consent for marketing communications

To exercise your rights, contact us at shoptotallyhue@gmail.com.

8. International Users

If you are accessing the Site from outside the U.S., your information may be transferred to and stored in the U.S. or other jurisdictions. By using our Site, you consent to this transfer.

9. Children’s Privacy

We do not knowingly collect data from children under the age of 13. If you believe we have received such data, please contact us for immediate removal.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: shoptotallyhue@gmail.com

Business Address: 2249 S Belvoir Blvd, University Heights, OH 44118